THE PROMISE RECORDTORONTO · CIVIC RESEARCH
Safety & homelessness

Make non-police crisis response city-wide

The City dates city-wide operations to 8 July 2024.

Milestone met

The original commitment

Expand Toronto Community Crisis Service across the city.

Documented: 2023 campaign; documented 27 June 2023. Contemporaneous post-election roundup; exact announcement date not established.

CityNews: 2023 campaign commitments: contemporaneous roundup ↗ City of Toronto: Toronto Community Crisis Service dashboard and rollout ↗ City of Toronto: City-wide crisis-service launch ↗

What would count as delivery?

City-wide availability of the non-police mental-health crisis service.

Delivered — but when?

2023 campaign deadline: No specific completion deadline established in the reviewed 2023 campaign record.

Actual milestone: 2024-07-08 — City-wide operations began; September ceremony is not used as the delivery date.

Late against the campaign deadline? Not assessable from the reviewed campaign deadline evidence.

Project schedule comparison: No comparable project deadline assessment established in this review.

Election proximity: 840 days before 26 October 2026.

CityNews: 2023 campaign commitments: contemporaneous roundup ↗ City of Toronto: Toronto Community Crisis Service dashboard and rollout ↗ City of Toronto: City-wide crisis-service launch ↗

What the record shows

  1. The pilot began before Chow became mayor.

    City of Toronto: Toronto Community Crisis Service dashboard and rollout ↗
  2. City-wide service began, according to the City dashboard.

    City of Toronto: Toronto Community Crisis Service dashboard and rollout ↗
  3. The City held its city-wide launch announcement.

    City of Toronto: City-wide crisis-service launch ↗

Action ≠ outcome

Expansion is established. It does not by itself demonstrate a city-wide reduction in violence or improved health outcomes.

Qualifications & shared responsibility

The programme grew from a pre-existing pilot. Community providers, Council and emergency-service coordination share responsibility.

Sources for this record